Order and pick up in stores

As of Feb. 10, it is possible for customers to pick up orders at the store.

Requirements for ordering & pickup are:

  • Stores will be open to pick up pre-ordered or reserved items.
  • The public is not allowed to enter the store. This means the pickup point is at the door of the store or in the parking lot.
  • There is a minimum of one part of the day (4 hours) between ordering and picking up.
  • The retailer is required to organize pickup:
    • spread throughout the day;
    • in time periods of up to one hour;
    • in which the pickup location will be soberly designed;
    • without creating a run-up of crowds
    • in which customer is requested to collect individually.
  • The store may have only the staffing highly needed for delivery of orders present.
  • Customers are required to keep 1.5 m away from others in public spaces and not form groups.

More info on the Rijksoverheid website.