Help with installing CoronaCheck app or requesting and printing the QR code

Alderman Jongen (Social Health):
"We offer help to Kerkrade residents who have difficulty using the CoronaCheck app or printing out the QR code. It's not a simple process and not everyone owns a smartphone, WIFI connection or printer either. It must be possible for this group of people to request the QR code as well, which is why we are deploying volunteers at various locations."

Where can residents get help? 

Residents who would like help installing the CoronaCheck app or requesting and/or printing a paper QR code can contact Impuls or the Kerkrade Library.
Residents who prefer to receive assistance at home can call telephone number
045-5456351 to make a Make an appointment appointment with a volunteer elder advisor. 

Help from Impuls in 't Westhoes and 't Sjevemethoes

Impuls volunteers are available at 't Westhoes on Mondays, Tuesdays and Thursdays from 10 a.m. to noon and at 't Sjevemethoes on Tuesdays from 9 a.m. to 10 a.m. 

QR help desk at Kerkrade Library

Starting next Monday, September 27, residents can also visit the QR help desk at Kerkrade Library for help. Here they can also get help scheduling a vaccination appointment online. 

Help desk opening hours are:

Location HuB.Kerkrade

Location Eygelshoven

Important:

• DigiD login credentials are required to install the CoronaCheck app and print the QR code. 
• Requesting the QR code through the CoronaCheck help desk requires the Citizen Service Number.