Help and Health through the Wmo

The municipality can provide you with various types of assistance. First, we’ll work with you to determine what you can do on your own and what support is already available in your community. This might include help from family, friends, neighbors, volunteers, or neighborhood activities. We’ll try to maintain or strengthen your independence as much as possible.

Is the assistance available in your area insufficient? If so, we’ll work with you to determine whether support under the Wmo is needed. In doing so, we’ll consider your personal situation and your specific needs.

First, the municipality will determine whether a general assistance service can help you. For example, a handyman service or a grocery delivery service.

If this is not enough, the municipality can provide you with individualized assistance. We call this a “customized service.” 

For example: 

• domestic help
• a wheelchair or a modification to your wheelchair;
• public transportation, a mobility scooter, or a modification to your car;
• resources;
• home modifications;
• support services, day programs, or use of overnight care;
• social services;
• Assisted living.

The municipality can also provide you with a sum of money. This is called a “personal budget (pgb).” You can then use it to pay for the assistance you need yourself.

Co-payment

For a Wmo service, you must also pay a personal contribution. You will never pay more than the cost price (including maintenance contracts). This amount is determined and collected by the Central Administration Office (CAK). Your personal contribution depends on your age and living situation. 

You can find more information about paying the copayment at on the CAK website. 

Submit your Wmo notification online

Do you have any questions about assistance under the Wmo? 

Do you have questions about assistance under the Wmo? Then stop by a neighborhood center. There are staff members from Impuls there who can help you. 

You can also call Impuls Kerkrade at 045-5456351 or the municipality’s Wmo Team at 14 045, Monday through Friday from 9:00 a.m. to 12:00 p.m.

We can then work together to determine what kind of help and support best suits your situation. 

Can't report online? 

• Stop by one of the community centers: 't Westhoes, 't Patronaat, 't Sjevemethoes, or Wijkpunt Noord
• Call the municipality at 14 045 Monday through Friday from 9 a.m. to noon.

Need help filling out the report?

You can then choose someone you know well.

Is there no one who can help you? Then call on a “Meedenker.” A “Meedenker” is someone who thinks along with you and helps you clarify your questions.

For help choosing the right Meedenker, please call 06 28 29 29 21

This number is available Monday through Friday from 9:00 a.m. to 11:00 a.m. Outside these hours, you can leave a message with your name and phone number to have someone call you back.

Once we have received your report, the municipality will conduct an investigation. We will contact you regarding this matter. If necessary, we will schedule an appointment for a meeting.

The municipality has six weeks to conduct the investigation. After the investigation, you will receive a report on the findings. You will also learn what you can do to resolve your problem.

You can then submit an application. Within two weeks of submitting your application, you will be notified whether you are eligible for support under the Wmo. 

Submitting a report is free. Submitting an application is free as well. 

If you receive a customized service, you may be required to pay a copayment.

The Central Administration Office (CAK) calculates whether you have to pay a co-payment for the Health you receive and how high this contribution is. You will also receive the bill from CAK for paying the co-payment.

Within the Social Support Act (Wmo), we focus on self-reliance. This is a way of working that helps people to continue living at home as independently as possible for longer, or to do so again. 

This approach also ensures that we can continue to support as many people as possible, despite increasing demand for assistance and a decreasing number of healthcare workers. 

Together with you, we will look at how we can best help you. We don't focus on what you can no longer do, but rather on what you can still do. Or learn again. Perhaps some things can be done differently or more conveniently. And for things that are no longer possible and where you do need help, we will work with you to find a solution.

This way, you remain in control, because it is your home and your life. And you can proudly say: I can manage on my own! 
 

• Regulation of social support municipality of Kerkrade 2024
• Further Rules for Social Support Municipality of Kerkrade 2024
• Omnibuzz Wmo transport
• Support services, day programs, or use of overnight care
• Household assistance
• Personal budget (pgb)
• Thinkers